If you use the password functionality in the Mobile Flow user setup, you can let each user manage their own PIN code without exposing it to administrators. Set the PIN code mandatory or allow PIN code option in the user setup, and users can change their own PIN code from the overview using the Change PIN Code function.
An administrator with access to the user setup table can change a PIN code directly, but end users who do not have access to that table can still update their own PIN code. This keeps the PIN code private to each user.
When a user changes their PIN code through the Change PIN Code function, the new code is updated on the resource card automatically.
Password and PIN code options in the Mobile Flow user setup
In the Mobile Flow user setup you can enable password functionality by setting the password as mandatory or by allowing a PIN code. This lets you control how users authenticate when they work in the mobile flow.
If you want each user to determine their own password, you do not have to set it centrally. The user with access to the resource can manage it themselves.
Keeping the PIN code private from administrators
In many setups you do not want the administrator to know a user’s PIN code. You have two ways to handle this:
- An administrator with access to the user setup table can change the PIN code directly from that table.
- End users who do not have access to the user setup table can change their own PIN code from the overview using the Change PIN Code function.
This means you can hand a user a temporary PIN code, then ask them to go in and change it to a new code of their own choosing. The administrator never needs to know the final code.
Updating the PIN code on the resource card
When a user changes their PIN code with the Change PIN Code function, the change is written back to the resource card. The PIN code on the resource card is updated to match the new code the user selected.
Q&A
How can a user change their own PIN code without administrator access?
The user uses the Change PIN Code function from the overview. This works even if the user does not have access to the Mobile Flow user setup table, so they can update their PIN code themselves.
Can an administrator change a user’s PIN code?
Yes. An administrator with access to the user setup table can change the PIN code directly from that table.
How do you keep a PIN code private from administrators?
Give the user a temporary PIN code, then ask them to use the Change PIN Code function from the overview to set a new code of their own. The administrator does not need to know the final PIN code.
What happens on the resource card when a user changes their PIN code?
The new PIN code is updated on the resource card automatically.